JUNE 3RD – 5TH, 2012

Saturday, June 2nd
12.00 – 4:00 p.m. Registration
Sunday, June 3rd
12.00 noon Booths Open
9.00 a.m. – 3.00 p.m. Registration
6.30 p.m. – 7.30 p.m. Opening CeremonyGuest Speaker- John Percy de Jongh,Jr.
Governor of United States Virgin Islands


7.30 p.m. – 9.30 p.m. Cocktail Reception
Monday, June 4th
9.00 a.m. – 10.00 a.m. Plenary Session – Feature Speaker
Journey to SustainabilityButch Bacani
Programme Leader United Nations Environmental Programme FI Principles for Sustainable Insurance Initiative and Insurance Commission, United Nations Environmental Programme Finance Initiative, Geneva, Switzerland
10.00 a.m. – 10.15 a.m. Coffee Break
10.15 a.m. – 11.00 a.m. Plenary Session:
Sustainability of the Caribbean Insurance Industry
Terrence Farrell

Training & Education Briefing


11.15 a.m. – 12.00 p.m. Concurrent Sessions:
1. Life and Health
Social Media, Financial Services and YOU!  Get Connected!
Marvin Jones  ALMI, ACS,
Senior Associate – Management Solutions

Social media is changing the way people and companies ommunicate and interact.  LOMA will provide insight into current and future strategies for social media in the financial services industry and customer service in general.
Don’t miss this discussion of real-world examples of how insurance and other companies are engaging their customers and potential customers through social media.
Come learn how and why you and your company should e connected with social media.2.P&C Session
Capital Allocation – General Principles and Potential Applications in the Caribbean

François Dagneau
Head of Analytics
AonBenfield Canada

Many feel that Capital Allocation has not been receiving proper attention in the Caribbean.  This presentation will
initially give a general overview of Capital Allocation using economic Capital Modeling, and present the various steps involved.  It will then discuss specific application in our region.

12: 15 a.m. – 1.00 p.m. Plenary  Session
Innovative Training Solutions for Companies of All Sizes
Carlos Islas
Director Capacitacion Universidad
AXA Seguros

It is a well known fact that when it comes to selling nsurance, trust matters.  An agent who is able to build a trusting, loyal clientele will have increased sales and persistency, thus leading to greater company profits.
Therefore, a successful training program is a key component to helping develop your agents from simple sales people into trustworthy counselors.This session will address the importance of having a first rate training program, including some of the most advanced teaching tools including sales certification, product knowledge, and best practices from the sales force.  Additionally, it will also help to explain some of the simple, yet powerful changes that you can make to improve your company’s training program.

 1:00 p.m.  LUNCH
 Afternoon free for Networking
Tuesday, June 5th
9.00 a.m. – 10.00 a.m. Concurrent Sessions
1. P&C Session
Building a Robust Framework for Managing
Catastrophe Risk
Karen Clark
Former head of AIR WORLDWIDE

This session will address why the models cannot be relied upon too heavily in estimating potential catastrophe losses, particularly in the Caribbean region. Additionally, Ms. Clark will also examine other important tools and information for
assessing and managing catastrophe risk.2. Life and Health Session
Agency Management & Product Strategies for 2012 & Beyond

Bruce G. Parker, Jr.
Senior Vice President Global Life Insurance
Pan American Life Insurance Group

This session will look at the dynamics of the Agency System currently in place in the Caribbean, as well as the product offerings in this region and their impact on the
consumers. Additionally, Mr. Parker will discuss Pan American Life Insurance Group’s expansion into both Latin America and Caribbean and the current trends he has been seeing during this expansion.

10:00 a.m. – 10:15 a.m.  Coffee Break
10:15 a.m.- 11:15 a.m. Concurrent Sessions
1. P&C Session
Enterprise Risk Management (ERM) – Increasing importance of qualitative aspects
– From risk model to risk strategy
Lars Moormann
Munich Re

In this session Mr. Moorman will discuss how, in today’s cororate environment, as well as from a regulatory point of view, a purely quantitative approach based on a risk model is no longer sufficient in order to adequately assess risks. An insurer’s risk strategy should directly reflect its business strategy. Therefore ORSA (Own Risk and Solvency Assessment) is the central process allowing a holistic and risk-based view into the future.2. Life Session
Underwriting Life and Health – The Key to Sustainability

Trevor H. B. Stewart, DBA
InConServ, Inc.
Ross A. Morton
Reassurer/ Advisor /Mentor
Self Employed

Underwriting is key to the sustainability and profitability of a life and health insurance corporation. Sustaining the centrist position of the pendulum between conservative and liberal risk selection philosophies in an era besieged by regulatory dogma, legislative handcuffs and internal cost containment can be an elusive target. In this session two highly qualified underwriters examine this topic from a high level perspective providing interesting sustainability insights for senior management.

11.30 a.m. – 12.30 p.m Plenary Session
The challenges and possible solutions to inter-island operations
Michelle N. Martin,CAMS,ACA
ComplianceAid Partner

As regulatory bodies are multiplied across jurisdictions, insurance companies are operating in an ever growing complex business environment. In this session we will discuss the following inter-island challenges and some possible solutions.
• Insurance Deposit requirements
• Regulatory Requirements (for example: different agent and registration fees)
• Reporting requirements (for example: different forms)
• Transportation Board Differences
• Re- Insurance Treaties
• Tax Regimes
• Currency Exchange

12.30 p.m. LUNCH
2.00 p.m. AGM – IAC
7.30 p.m. CIC Closing Ceremony and Awards
After-Party – Cool Allure: An All White Affair
Dress Code – Smart Casual (Please wear white)