LOMA E-Learning Courses

Effective Management Series
  • Communicating with Confidence
  • Motivating and Optimizing Performance
  • Creating Your Own Leadership Development Plan
Onboarding Series (LOMA)
  • 15-Minute Industry Overview
  • Life of a Policy
$60.00 each
Mentoring Series
  • Designing and Initiating Mentoring Relationships
  • Building and Maintaining Mentoring Relationships
  • Evaluating and Ending the Mentoring Program
Financial Acumen Series
  • How Insurance Companies Make Money (LOMA)
  • Organizational Budgeting Activities and the Master Budget
Exceeding Customer Expectations:
Customer Service Course Collection (LOMA)
  • Exceptional Customer Service
  • Processing Customer Service Transactions for Life Insurance
  • Working with Upset Customers
  • Managing Time and Stress
Basic Communication Series
  • Business Writing: How to Write Clearly and Concisely
  • Improving Your Listening Skills
  • Using E-mail and Instant Messaging Effectively
Customer Service Series
  • Building Rapport in Customer Relationships
  • Identifying and Managing Customer Expectations
  • Customer Service Confrontation and Conflict