Current Courses

CALENDAR - 2021

April - August
10:00AM - 12:00 Noon EST

A series of five 2-hour* long, intensive classes, facilitated by a range of experts in the Insurance Industry.

MasterClass Fees (per class):
IAC Members: $175US
Non-Members: $250US

*Insurance of Liability will be a 4 hour long course at the following rates:
IAC Members: $310 US
Non-Members: $440 US

William Tomlin
Tomlin Insurance Brokers

Mark Longman
ScotiaBank

Theo Francis
Pioneer Insurance Claims Services

Robert Ferreira
Robard (Marine Recovery) Services and Claims

Robert Ferreira
Robard (Marine Recovery) Services and Claims

COLLECTION	COURSE TITLES	PRICING
Effective Management Series	Communicating with Confidence Motivating and Optimizing Performance Creating Your Own Leadership Development Plan	$151.00
Onboarding Series (LOMA)	15-Minute Industry Overview Life of a Policy	$60.00 each
Mentoring Series	Designing and Initiating Mentoring Relationships Building and Maintaining Mentoring Relationships Evaluating and Ending the Mentoring Program	$151
Financial Acumen Series	How Insurance Companies Make Money (LOMA) Organizational Budgeting Activities and the Master Budget	$101
Exceeding Customer Expectations: Customer Service Course Collection (LOMA)	Exceptional Customer Service Processing Customer Service Transactions for Life Insurance Working with Upset Customers Managing Time and Stress	$118
Basic Communication Series	Business Writing: How to Write Clearly and Concisely Improving Your Listening Skills Using E-mail and Instant Messaging Effectively	$151
Customer Service Series	Building Rapport in Customer Relationships Identifying and Managing Customer Expectations Customer Service Confrontation and Conflict	$151

Online interactive (designation courses):
https://www.loma.org/ProfDev/Courses/SOC/