CALENDAR – 2018

DATE	COURSE	TYPE	FACILITATOR	LOCATION
Year round	E-Learning Courses	P&C/ Life	LL Global	On-Line
Year round	E-Learning modules – Underwriting Training Programme	Life	LOGiQ3	On-Line
May 7 and 8, 2018	IFRS 9 and IFRS 17	P&C/ Life	EY Trinidad General Accident Jamaica Ltd.	Miami
August 2018	Advanced Strategic Finance and Planning for Non-Finance Executives	P&C/ Life	TBA	Miami
September 2018	The Role of the Director and the Board	P&C/ Life	TBA	Miami
November 2018	Individual Life & Group Health and Life Underwriting	P&C/ Life	TBA	Miami

LOMA E-Learning Courses

COLLECTION	COURSE TITLES	PRICING
Effective Management Series	Communicating with Confidence Motivating and Optimizing Performance Creating Your Own Leadership Development Plan	$151.00
Onboarding Series (LOMA)	15-Minute Industry Overview Life of a Policy	$60.00 each
Mentoring Series	Designing and Initiating Mentoring Relationships Building and Maintaining Mentoring Relationships Evaluating and Ending the Mentoring Program	$151
Financial Acumen Series	How Insurance Companies Make Money (LOMA) Organizational Budgeting Activities and the Master Budget	$101
Exceeding Customer Expectations: Customer Service Course Collection (LOMA)	Exceptional Customer Service Processing Customer Service Transactions for Life Insurance Working with Upset Customers Managing Time and Stress	$118
Basic Communication Series	Business Writing: How to Write Clearly and Concisely Improving Your Listening Skills Using E-mail and Instant Messaging Effectively	$151
Customer Service Series	Building Rapport in Customer Relationships Identifying and Managing Customer Expectations Customer Service Confrontation and Conflict	$151